Customer Service Representative (Part-time)
Anthony's Plumbing, Heating & Air Inc.
Anthony's Plumbing, Heating & Air Inc.
Somerset, NJ Somerset, NJ Part-time Part-time $18 - $21 an hour $18 - $21 an hour 4 days ago 4 days ago 4 days ago Customer Service Representative Duties:
- Provide exceptional customer service to clients via phone, email, and chat - Assist customers with inquiries, concerns, and complaints in a professional and timely manner - Accurately enter customer information and update account details in the database (FieldEdge) - Analyze customer needs and recommend appropriate products or services - Upsell additional products or services to enhance customer experience and increase sales - Conduct outbound calls to follow up with customers or provide updates on their inquiries - Resolve customer issues by collaborating with other departments or escalating to a supervisor if necessary Skills:
- Strong customer service skills with the ability to handle difficult situations with empathy and professionalism - Excellent verbal and written communication skills in English and Spanish (multilingual is a plus) - Proficient in data entry and navigating computer systems - Ability to analyze customer information and provide accurate solutions or recommendations - Sales-oriented mindset with experience in upselling or cross-selling products/services - Bilingual proficiency in English and Spanish is highly desired Note:
This job description is not intended to be all-inclusive.
Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
If you are a motivated individual who thrives in a fast-paced environment and enjoys providing exceptional customer service, we would love to hear from you.
Apply now to join our team as a Customer Service Representative! Job Type:
Part-time Pay:
$18.
00 - $21.
00 per hour Expected hours:
20 per week
Benefits:
Flexible schedule On-the-job training Paid time off Experience level:
Under 1 year Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
Call center In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Anthony's Plumbing, Heating & Air Inc.
Somerset, NJ Somerset, NJ Part-time Part-time $18 - $21 an hour $18 - $21 an hour 4 days ago 4 days ago 4 days ago Customer Service Representative Duties:
- Provide exceptional customer service to clients via phone, email, and chat - Assist customers with inquiries, concerns, and complaints in a professional and timely manner - Accurately enter customer information and update account details in the database (FieldEdge) - Analyze customer needs and recommend appropriate products or services - Upsell additional products or services to enhance customer experience and increase sales - Conduct outbound calls to follow up with customers or provide updates on their inquiries - Resolve customer issues by collaborating with other departments or escalating to a supervisor if necessary Skills:
- Strong customer service skills with the ability to handle difficult situations with empathy and professionalism - Excellent verbal and written communication skills in English and Spanish (multilingual is a plus) - Proficient in data entry and navigating computer systems - Ability to analyze customer information and provide accurate solutions or recommendations - Sales-oriented mindset with experience in upselling or cross-selling products/services - Bilingual proficiency in English and Spanish is highly desired Note:
This job description is not intended to be all-inclusive.
Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
If you are a motivated individual who thrives in a fast-paced environment and enjoys providing exceptional customer service, we would love to hear from you.
Apply now to join our team as a Customer Service Representative! Job Type:
Part-time Pay:
$18.
00 - $21.
00 per hour Expected hours:
20 per week
Benefits:
Flexible schedule On-the-job training Paid time off Experience level:
Under 1 year Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
Call center In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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